Frequently Asked Questions for Legal Entities

Web banking is an internet banking service that enables the use of payment services, access to products and services Users have with the Bank, as well as other information related to the Bank's services through a web application.

mBanking is an electronic banking service (application) designed to work with mobile devices, enabling the use of payment services, access to products and services Users have with the Bank, as well as other information related to the Bank's services.

The mBanking application allows you to manage your finances using Android and iOS devices from any location at any time.

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An OTP code is a code (6-digit number) that a User of electronic banking payment services receives via communication channels. It is time-limited, lasting 24 hours during installation and 30 seconds during activation, after which it becomes invalid.

Web banking and mBanking offer you almost identical functionalities. Web banking is primarily intended for use on desktop or laptop computers as it is an application based on a web service, while mBanking is an application intended for smart mobile phones, providing you the comfort to manage finances even when on the move.

If you forget your password, contact the Bank at the email address ebanking@ucbank.me.

It is sufficient to complete a standard order via Web Banking or mBanking services, or by depositing funds to the credit card directly at the branch.

No. You can change them by visiting a branch or notifying a banker via official email, after which they will contact you.